FAQ
Do you ship overseas?
Good news! We are happy to offer free shipping worldwide right now (for a limited period only).
How long will it take to get my order?
All international deliveries would be made within 7 to 14 working days once the order is dispatched. If undelivered, the parcel will be returned to back to us.
Will I be charged customs and duties fees?
You may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays.
Unfortunately, we do not have control over these charges or delays and cannot predict what they may be as they vary from country to country.
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Packaging
All orders will be packed and delivered within 1 to 3 working days once we’ve received your order confirmation.
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Shipping
All domestic deliveries would be made within 1 to 3 working days once the order is dispatched.
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Returns
Changed your mind or something isn’t quite right? We offer free returns and exchanges on all orders.
Can I return my item?
Changed your mind or something isn’t quite right? Don’t worry, our returns are free and easy. We offer free returns and exchanges on all orders.
What are my return options?
You may choose from one of the following options:
- Exchange for an alternate size or style
- Store credit refund
Simply drop us a message here with your order number and we will assist you from there.
Are there any restrictions?
Item(s) must be returned within 30 days from the date of receipt, and item(s) must be returned in perfect condition - unworn, unwashed and in their original packaging and tags.
We do not offer returns or exchanges on sale items.
How do you process refunds?
All refunds will only be made via store credits. Store credits will be valid for 12 months from the date of issue.
